Returns & Exchanges
We want you to love your Insect Lore fashion as much as we do, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Simply ensure the garments are in their original condition to receive a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn apparel in its original packaging and include the packing slip to ensure faster processing at our warehouse.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and securely attach it to the outside of your package.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days.