Frequently Asked Questions

Everything you need to know about your order and our nature-inspired collections.

How long does shipping take for new collection drops?

Standard shipping typically takes 3-5 business days. For limited edition releases, please allow up to 7 business days for processing due to high demand.

What is your return policy on seasonal apparel?

We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' during our end-of-season events cannot be returned.

Do you offer international shipping?

Yes, Insect Lore ships worldwide. International delivery times vary by location but generally arrive within 10-15 business days. Customs fees may apply depending on your country.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

Are your fabrics sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton and recycled materials, ensuring our butterfly and insect motifs are as eco-friendly as they are beautiful.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.